Refund Policy Home » Refund Policy Refund PolicyTo the fullest extent permitted by law, Core Essence has a strict ‘No Refund’ policy on all purchases, including:DepositsPrepaid servicesRedeemed or unused service packagesProducts & Gift VouchersRefunds will only be issued where required under the Australian Consumer Law.Please note that we do not offer refunds for change of mind.All purchases are non-transferable to other services or individuals